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You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at 6️⃣ the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.

We 6️⃣ have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we 6️⃣ delete them and, if necessary, take action against whoever is responsible.

Anyone else who spots something suspicious can always report it 6️⃣ to our Customer Service team, so our Fraud team can investigate.

Ideally, we would publish every review we receive, whether positive 6️⃣ or negative. However, we won’t display any review that includes or refers to (among other things):

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